”Do I need a prescription before I come to see you?”

NY State allows ‘direct access’ which means you can come to Epione Health and Wellness for any injury, movement dysfunction or pain that you may be experiencing without seeing a medical practitioner first. Depending upon the severity and complexity of your condition, you may be required to get a prescription from a doctor. We have an excellent network of professionals that we can refer you to.

“How much will my Treatment Cost? Is there a Copay?”

Before your initial evaluation, we will gather all the demographic information that is needed for us to run a comprehensive review of your insurance plan, analyzing your benefits, and identifying any limitations. After verifying the current status of your plan, we’ll communicate your guaranteed financial responsibility and reach agreement to ensure total transparency protecting us all from any unexpected costs along the way.

“Do you take health insurance?”

We accept all major health plans that have out-of-network benefits. If you are uncertain, we offer a complete insurance plan consultation before you schedule.

“Why are Epione Treatments out-of-network? I pay my insurance premiums – so shouldn’t I just see an in-network provider?”

 The low reimbursement rates and high costs of operation in NYC forces In-network providers of chiropractic and acupuncture to adopt a factory approach to treatment; patient overcrowding, provision delivered by unlicensed trainers, chiropractic aides and unsupervised exercise with very limited attention from a provider. By opting out of the major networks, we are restricted by the number of patients that can use our service, but we can stay true to our treatment model.

We are proud to offer high levels of care customized to your goals and needs. Embracing the 1:1 model of care, all Epione locations schedule patient visits exclusively with a licensed doctor of chiropractic or acupuncture. We know that quality care delivered in a thoughtful and attentive manner will get you better faster and with less frequency/volume of visits. As an out-of-network provider, we are choosing to see one patient at a time, allowing pain relief while addressing the imbalances, weaknesses and dysfunction that is the likely cause for the pain in the first place. The luxury of time allows for education and coaching  to empower our patients to reduce pain, build resilience and improve performance in the long term. This would simply not be possible under the constraints of in-network provision..